Frequently Asked Questions (FAQs)

Q: Do you offer custom Web site design?
A: Mediasation offers award-winning custom Web site design. We can design a Web site that fits your company's brand. We have developed interfaces from small Web sites to voice-over-IP portals for large telecommunications providers. Our talented team of designers can develop the right user interface for your next Web project.

Q: I am happy with the look of my current Web site. Can you work with my existing design?
A: The Mediasation CMS can work with just about any design. If you have a design that you are happy with but would like to implement the Mediasation CMS to take back control of your Web site, then we can cut your existing design into our system so that you can quickly and easily update your site.

Q: Will you work with our existing advertising agency to develop a design?
A: Mediasation can work with your existing advertising agency to develop a design that is in line with your marketing plan. We can then take their custom design and integrate it with our CMS to give you complete control of your content.

Q: Does Mediasation develop content for my Web site?
A: Mediasation offers turn-key Web solutions. We can work with your existing material, or we have on-staff content developers that can create the content for you. We are flexible in our approach and offer custom solutions to fit your need and your budget.

Q: Do you have experience planning strategies for large, enterprise-wide intranets?
A: Mediasation has worked with hundreds of companies from small businesses to large corporations. We have architected, developed, and implemented custom Web solutions to meet a wide range of needs. Our experienced developers are always excited to take on new and challenging projects, and we look forward to exceeding your company's expectations.

Q: Does the Mediasation CMS require a specific browser?
A: Yes. It requires Internet Explorer 6.0 or greater on a PC or FireFox 1.0 or greater on a PC or Mac.

Q: Is the Mediasation CMS Mac-compatible?
A: Yes. All of our applications run on a Mac using the FireFox browser.

Q: Do we lose some features or functionality by choosing the Mediasation CMS, which is a hosted application?
A: No. Mediasation CMS, unlike every other hosted content management system on the market today, is an enterprise-level application. By that, we mean that it has as many or more features and as much flexibility as any Web content management system on the market.

Q: Should I be worried about security with a hosted software application like the Mediasation CMS?
A: No. If your content is intended for use on a Web site, then a hosted content management solution is not going to make your content less secure. In fact, Mediasation provides 24x7x365 security management on our application and application environment and may also increase the security of your Web data by closing your site to alternate methods of updating content. Mediasation CMS also has specific security features built directly into the application.

Q: How much does the Mediasation CMS cost?
A: At Mediasation, we bill monthly for our software service. Our monthly fee includes the software license, all of the hardware and network costs, all management of the application and the environment, 24x7x356 security and performance management and customer support. Our monthly fees start at $60 per month for the Mediasation CMS. Monthly fees can go up based on the number of pages and sites managed, the number of users, the amount of storage, etc.We also offer the option to implement and customize the software for our clients. A typical implementation fee for our software is in the range of two to 12 months of the monthly fees for a single site. If our clients would like to implement and manage the system themselves, we offer various training and support programs. We also offer “enterprise” pricing for customers with larger requirements as well as special pricing discounts for non-profit organizations.

The bottom line: With Mediasation, customers get a world-class application and service at a much better price than from a traditional software product. In fact, because implementation and management costs are so reasonable, we are cost-competitive with Open Source products.

Q: What expertise do we need to work with the Mediasation software?
A: Mediasation is designed for the non-technical business user to operate with minimal training. An administrator of the system can add new users, change permissions, create and manage pages, etc. with no technical knowledge. A developer with strong HTML skills can implement and manage every aspect of the Mediasation system.

Q: Does the Mediasation CMS host our Web site as well?
A: The Mediasation system publishes approved pages and assets out to our live Web server. In order to maintain the highest level of component control, with the purchase of a monthly CMS license, Mediasation hosts your site for no additional charge.

Q: Does the Mediasation CMS host our e-mail?
A: Mediasation can host your e-mail for your company if you desire. We can set up as many mailboxes, redirects, and aliases as you need. We also offer an online portal that allows your users to easily check their e-mail from any computer, anytime, anywhere.